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F.A.Q
Is it cheap to rent a furnished apartment in Barcelona ?
Are taxes, fees, extra costs and charges included in the price ?
Are the prices per person or per apartment ?
How to use Azul Barcelona ?
Is it possible to lodge with babies in the apartment ?
Do you accept pets ?
Which part of the rent will I have to pay online to reserve an apartment ?
How will I know the exact address of the apartment and the information about its owner ?
How and when to pay the remaining part of the rent ?
How and when to receive the keys ?
What is the deposit for ?
Will I have a short-term rent contract ?
Cancellation and reimbursement policy ?
Is it dangerous to provide personal credit card information ?

Is it cheap to rent a furnished apartment in Barcelona ?
For a price similar than that of a hotel room you can enjoy a furnished, stylish apartment in downtown Barcelona. All our apartments are equipped with all the comfort you may need (full kitchen facilities, quality furniture, towels, household furnishings, etc.) and many of them can accommodate more than four people. Lodging in a furnished apartment is a cheap way of discovering Barcelona that allows visitors to keep their autonomy while feeling at home.


Are taxes, fees, extra costs and charges included in the price ?
All local taxes, fees and other possible extra costs as cleaning are included in the price. There are no additional charges for gas, electricity, water.
Note that household furnishings and bath towels will be provided in the apartment and that the cleaning is always done by the owner.



Are the prices per person or per apartment ?
The prices depend on the number of the persons (adults and children). Children under 2 years have free staying.


How to use Azul Barcelona ?
First introduce your dates of arrival and departure as well as the number of people. Then click on « search ».
If you are looking for an apartment with specific characteristics (price, district, etc.) we recommend that you use the « advanced search » section present in the menu.
Afterwards, select your apartment from the list that our system will have provided you.
Finally, reserve online the selected apartment by advancing part of the rent price to be paid for through your credit card or through a PayPal account noth through the payement system of PayPal .
Once the reservation has been confirmed you will receive an email that will notify you the exact address of your apartment, data about the owner, and more information on how to get to the apartment. Then you should be able to get in touch with the owner to plan your arrival.
The day of your arrival in Barcelona in order to pick up the keys you will need to do the following :
-Pay the remaining part of the rent to the owner in cash (note that with some owners it is also possible to pay in advance with bank transfer).
-Give a deposit that will be reimbursed to you upon your departure.
-Sign a short-term rent contract which will contain the exact dates of your stay, the full price paid for the rent, and the amount given as deposit. A copy of this contract will be handed over to you written in English.



Is it possible to lodge with babies in the apartment ?
Yes, but not all the apartments are provided with a baby cot. If you wish to select the apartments following on this requirement, we offer you the possibility to do so in the « advanced search » in our menu.


Do you accept pets ?
If you wish to know whether pets (only cats and dogs) are accepted, we encourage you to use the « advanced search » section in our menu to meet your needs.


Which part of the rent will I have to pay online to reserve an apartment ?
To book your apartment online you will have to make online a pre-payment representing about 20% of the total rent price. Your payment will be verified instantly and in case of being accepted the apartment will be reserved for you untill your arrival.


How will I know the exact address of the apartment and the information about its owner ?
The exact address of the apartment, the information on its owner, as well as the additional directions on how to get to your place of lodging will be sent to you by Azul Barcelona through a confirmation email. This will take less than 24 hours.


How and when to pay the remaining part of the rent ?
The day of your arrival you will have to give the remaining part of the rent in cash directly to the owner. However some owners accept to be paied in advance by Bank transfer.


How and when to receive the keys ?
You will receive the keys from the owner the day of your arrival and in the apartment where you will stay.


What is the deposit for ?
The deposit serves to compensate the owner for any damage that the apartment may suffer. It will be returned to you upon your departure in exchange for the keys.


Will I have a short-term rent contract ?
Yes, the owner will ask you to sign a contract stating the duration of your stay, the full rent paid, and the amount of the deposit to be returned on the day of departure.


Cancellation and reimbursement policy ?
The cancellations of reservations must be sent via email to reserva@azul-barcelona.com. Within 48 hours you will receive a message acknowledging your cancellation as well as details regarding reimbursements according to the following conditions :
--You will be reimbursed for 95% of the reservation deposit payed online if you cancel your reservation more than 45 days prior to your arrival
--You will receive 50% of the money paid if you cancel your reservation between 45 and 21 days prior to your arrival
--You will not be reimbursed if you cancel your reservation less than 21 days prior to your arrival



Is it dangerous to provide personal credit card information ?
Our paiement system based is on SSL standard that provides a protected communication during the transmission of your credit card information and guarantees its confidentiality.
The payment page is a fully encrypted page according to the SSL model developed by Microsoft and adopted nowadays by all the online vendors. The information that is passed on is undecypherable : Moreover, once the transaction is over, it cannot be retrieved.
We operate in collaboration with two partners for the on line payment processing are : « Banco Popular » one of the biggest spanish banks, and « PayPal », leader in secure payment on internet (service used in particular by e-Bay on it web sites)